Have questions, need help setting up ToneOwl, or require assistance with your account or billing? We are committed to delivering swift, high-quality support to every user across all platforms.
Official Support Channels
💳 Billing & Refunds
Receipts, invoices, subscription changes, and 14-day money-back guarantee requests.
support@toneowl.com🛠️ Technical Support
Browser extension troubleshooting, WhatsApp/LinkedIn/Gmail integration assistance.
support@toneowl.com💡 Feedback & Suggestions
Share feature ideas or vote on our product roadmap directly through our feedback portal.
Visit Feedback Portal →Operating Hours & Response Times
Our support team monitors inquiries continuously:
- Response Window: We respond to all customer inquiries within 12 to 24 business hours.
- Billing Priority: Refund and cancellation requests are prioritized and handled within 12 hours.
- Support Hours: Monday through Friday, 9:00 AM – 6:00 PM (IST / UTC+5:30). Urgent tickets are reviewed on weekends.
Frequently Asked Questions
You can cancel with one click through the billing portal link in your receipt email, or email support@toneowl.com. No questions asked.
If you are not 100% satisfied with ToneOwl within the first 14 days of subscribing, simply write to us and we will promptly refund your entire purchase. View our full Refund Policy.
ToneOwl operates with a privacy-by-design architecture featuring client-side PII redaction. Your private messages are never permanently stored on our servers. Read more in our Privacy Policy.
Business Information
Product: ToneOwl (www.toneowl.com)
Category: Contextual AI Messaging & Productivity Browser Extension
Merchant of Record: Authorized global processing via Lemon Squeezy / Paddle (PCI-DSS Level 1 Compliant)
General & Support Inquiries: support@toneowl.com